Led, managed, scaled and got my hands dirty with a top-notch software development team focused on building e-commerce and mobile services under high-transition volume. Acted as part of product owner team to help plan and implement product road-map and consult on technical feasibility. Responsible from the commerce platform's success end-to-end, delivering high quality on-time software driven by feedback and business.
Provided leadership in establishing software development processes, best practices and road-map. Identified technical opportunities, project risks and recommend programs to management in such areas as product development, efficiency improvement, cost reduction, reliability and performance improvements. Mentored team members in design, coding techniques and time management. Prioritized projects, plan implementations and ensure successful deployment.
Worked closely with Finance, CRM, Digital Marketing, Merchandising and Logistics departments to establish department objectives/KPIs that can be used to measure success. Integrated, measured and improved marketing plans, offers, ROIs, customer segmentation, notifications, reports, B2B and B2C communication.
Developed fraud detection & reporting system that monitors transactions and user activities by different types of arguments, and flags potentially fraudulent transactions based on pre-configured rules.